Marking 68 years of service and innovation in healthcare, Mary Mediatrix Medical Center (MMMC) has unveiled two major additions to its growing suite of patient services: the Urgent Care Center, the first hospital-based urgent care center in Batangas, and the new Lifestyle and Wellness Center. This strengthens the hospital’s commitment to providing accessible, timely, and patient-centered healthcare for every stage of life.
“Nowadays, effective healthcare must ensure that every patient receives the right level of care at the right time, in the right setting. The Urgent Care Center enables us to deliver timely, evidence-based treatment for non-life-threatening conditions and improve the efficiency of our emergency services. As for the Lifestyle and Wellness Center, it empowers individuals to take charge of their health through prevention, early detection, and personalized wellness,” said Dr. Rommel Lojo, Medical Director, Mary Mediatrix Medical Center.
The opening of the Urgent Care Center marks a significant milestone in healthcare delivery in Batangas. As the province’s first hospital-based urgent care center, it addresses the growing need for immediate medical care for patients with low-acuity illnesses and minor injuries that require prompt attention but do not warrant treatment in the Emergency Room.
By bridging the gap between primary care clinics and emergency services, the Urgent Care Center enables patients to receive timely, evidence-based treatment in a dedicated setting. At the same time, this allows the hospital’s Main Emergency Room to focus on critically ill and life-threatening cases. The result is more efficient patient flow, shorter waiting times, and better utilization of emergency resources.
Every patient entering the Urgent Care Center undergoes an initial triage and clinical assessment using the internationally recognized Emergency Severity Index (ESI). This ensures that medical care is delivered according to the urgency and complexity of each patient’s condition. Staffed by experienced healthcare professionals and equipped with modern medical facilities, the Urgent Care Center provides safe, compassionate, and standardized care designed to improve clinical outcomes and provide a comfortable, safe, quality patient experience.
According to Dr. Edna Cuasay, Assistant Medical Director, Chief of Clinics, and Chief of the Institute of Clinical Neurosciences, a recent milestone demonstrates the high level of care that patients will receive at the new centers for urgent care and wellness.
Mary Mediatrix recently received the World Stroke Organization’s Platinum Award. This recognized the excellent patient outcomes achieved by the hospital through timely intervention, coordinated clinical pathways, and unwavering adherence to evidence-based standards.
“Those same principles guide our Urgent Care Center and Lifestyle and Wellness Center. Whether a patient needs immediate treatment for an urgent condition or support in preventing disease before it begins, our goal is to deliver the same standard of compassionate, high-quality care at every stage of the healthcare journey,” Dr. Cuasay said.
Complementing the hospital’s expanded urgent care services is the opening of the Lifestyle and Wellness Center, a facility dedicated to preventive healthcare and personalized wellness. Recognizing that truly effective healthcare not only treats existing illness but, more importantly, prevents disease before it happens, the center encourages individuals to take a proactive approach to their health. The Lifestyle and Wellness Center helps them do that through early detection, risk reduction, and lifestyle management.
The Lifestyle and Wellness Center has a comprehensive range of preventive services, including Executive Check-ups, Nutrition Counseling, Physical Rehabilitation, and personalized wellness programs developed through multidisciplinary collaboration. It provides a seamless healthcare journey; combining clinical expertise with personalized attention in a private, hotel-inspired environment designed for comfort, convenience, and efficiency.
Patients receive a relaxing welcome at the exclusive reception and lounge, and are assisted by a dedicated concierge team. This team coordinates consultations, diagnostic procedures, and other healthcare services. The streamlined experience allows patients to focus on their health while receiving compassionate, personalized care that reflects Mary Mediatrix Medical Center’s signature Alagang May Malasakit.
“For 68 years, Mary Mediatrix Medical Center has grown alongside the communities we serve. We continually invest in facilities, technology, and people to meet their changing healthcare needs through the years. These two centers are an investment in a future of healthier, longer, and happier lives for our families in Batangas.
“As we celebrate this milestone, we reaffirm our commitment to making quality healthcare more accessible, responsive, and patient-centered. We are guided always by our promise of Alagang May Malasakit,” said Dondi delos Santos, President, Mary Mediatrix Medical Center.
The simultaneous opening of the two centers underscores the hospital’s commitment to addressing both immediate healthcare needs and the growing importance of disease prevention and healthy living. As healthcare continues to evolve, patients increasingly seek quality medical services that are accessible, coordinated, and centered on the individual. Through these latest investments, Mary Mediatrix Medical Center strengthens its position as one of Southern Luzon’s leading healthcare institutions.
For nearly seven decades, Mary Mediatrix Medical Center has continuously expanded its capabilities to meet the changing needs of the communities it serves. The launch of the Urgent Care Center and the Lifestyle and Wellness Center represents the latest chapter in that journey. A continuing commitment to provide quality healthcare today to ensure healthier, happier lives for patients and their families in the future.
